GDPR Compliance

Last updated: 11 September 2026

Our Commitment to GDPR

We are committed to protecting your personal data in accordance with the General Data Protection Regulation (GDPR). This page outlines how we comply with GDPR requirements and what rights you have regarding your data.

Legal Basis for Processing

We process your personal data under the following legal bases:

• Consent: When you request our services, you provide explicit consent for us to process your information.
• Contractual Necessity: Processing is necessary to fulfill the fraud protection services you contracted.
• Legitimate Interests: We may process data to protect against fraud affecting our business operations.

Your GDPR Rights

Under GDPR, you have the following rights:

Right to Access

You may request confirmation of whether we process your personal data and obtain a copy of that data. We will provide this within 30 days of your request.

Right to Rectification

You may request correction of inaccurate personal data or completion of incomplete data.

Right to Erasure

You may request deletion of your personal data when it is no longer necessary for the purposes for which it was collected, subject to legal retention requirements.

Right to Restrict Processing

You may request that we limit how we use your data in certain circumstances, such as when you contest the accuracy of the data.

Right to Data Portability

You may request a copy of your data in a structured, machine-readable format and have it transmitted to another controller.

Right to Object

You may object to processing based on legitimate interests or for direct marketing purposes.

Rights Related to Automated Decision-Making

We do not use automated decision-making or profiling that produces legal effects concerning you.

Data Protection Officer

For questions about data protection or to exercise your GDPR rights, contact our data protection officer at [email protected].

Data Transfers

We do not transfer personal data outside the United Kingdom or European Economic Area. All data processing occurs within jurisdictions that provide adequate data protection.

Data Breach Notification

In the event of a data breach that poses a risk to your rights and freedoms, we will notify you and the relevant supervisory authority within 72 hours of becoming aware of the breach.

Supervisory Authority

You have the right to lodge a complaint with the Information Commissioner's Office (ICO), the UK's supervisory authority for data protection matters.

Information Commissioner's Office
Wycliffe House, Water Lane
Wilmslow, Cheshire SK9 5AF
Telephone: 0303 123 1113

Updates to GDPR Compliance

We regularly review our data protection practices to ensure ongoing GDPR compliance. Material changes will be communicated to active clients.